SERVICES
In-Touch Advisory provides professional services and innovative solutions for all Built Environment sectors across Australia and internationally via our affiliates.
In-Touch Advisory services are geared to supporting stakeholders with practical professional advice that can ultimately determine the optimum technical and economic cost of ownership of property / infrastructure assets over their whole life span.
In-Touch Advisory consults on:
• Portfolio & Procurement Planning
• Development & Refurbishment
• Design, Construction & Fitouts
• Asset & Facilities Management
• Sustainability, Resilience & Adaptability
In-Touch Advisory delivers on:
• Strategic Planning & Project Budgets
• Project Audits & Peer Reviews
• Project Monitoring, Progress Reporting & Independent Certification
• Technical Due Diligence & Risk Assessments
• Asset Registers, Capital Allowances & Tax Depreciation
• Life Cycle Costing & Value Engineering
• Disputes Resolution & Expert Witness
• Research & White Papers
In-Touch Advisory provides procurement management services:
• Needs analysis, governance and relationship reviews
• Develop project briefs / request for proposal (RFP) documentation
• Develop select tender lists and returnable schedules
• Tender Management (RFP release, response assessment, recommendations and debriefs)
• Performance monitoring and reporting
In-Touch Advisory provides specialist compliance assessments for:
• PCA Office Quality Gradings (Property Council)
• International Cost Management Standards (ICMS)
• ISO 41000 series Facility Management standards
• ISO 55000 series Asset Management standards
• Other contracts, guides and standards available on request
In-Touch Advisory facilitates other project services via our professional networks:
• Project Management / Superintendence
• Planning / Architectural / Engineering Documentation
• Code Compliance & Environmental Auditing
• Full Quantity Surveying / Cost Management
We also provide mentoring, training and skills transfer services on a range of areas.
In-Touch Advisory
… works with you as a strategic facilitator and solution seeker.
FOCUS
In-Touch Advisory contributes to thought leadership across:
Strategic
Audit &
Advisory
Supporting responsible Project Risk Management of design, construction, asset management (AM) and/or facilities management (FM) planning, services procurement, budgeting, tendering, monitoring, auditing / peer reviews and performance benchmarking.
Our insights are based on current involvement in the development of the ISO 41000 series* for FM since Insights based on participation in
Complex Projects
planning, design and delivery phases, in addition to involvement in the development of the
ISO 41000* series for FM since 2012, and global liaison on ISO 55000* for AM since 2014. This includes the current project leadership
of ISO/TR 41019:2024 on
Sustainability,
Resilience & Adaptability.
Life
Cycle Cost Management
Recognising risk strategies incorporating Due Diligence / CAPEX Forecasts that cover planned, new and existing, or refurbishment assets or new capital works including tax depreciation, operational, maintenance, life cycle and whole of life reporting and peer reviews.
Our insights are based on Insights based on contributions to industry research and guides including involvement in the 2020 RICS’ global professional statement on Cost Prediction*, and the 2022 AIQS’ information paper on Life Cycle Cost Analysis*.
Built Environment Quality
Providing grading assessments; dilapidation / condition surveys; quantitative and qualitative risk analysis; performance metrics, monitoring, peer reviews and benchmarking including PCA Office Quality gradings.
Insights based on long association with industry research and publications*
on behalf of FMA Australia*, IFMA*, IFMA Foundation*,
and the Property Council of Australia*; and our contribution to industry research and guides including the PCA’s guide to office
Building Quality* and 2020 RICS’ global guidance note on Technical Due Diligence*.
* please refer to our selected industry Insights and Resources tabs for presented and published materials.
